faqs

Can I choose what goes in my fruit and veg box?

Yes, if you prefer you can provide us with a list of your requirements and we will do our best to fulfil your order accordingly.

If I dislike an item in my fruit and veg box can I swap it for something else?

We encourage our customers to tell us of their likes and dislikes upon ordering and wherever possible we’ll try and include only things you like. We wouldn’t buy something we dislike – why should you?

What happens if I’m out when you deliver?

We are happy to leave your order in a prearranged place. Please leave a suitable cool box out for any meat or frozen produce.

Is there a charge for delivery?

In most local areas delivery is free. If you are unsure please ask.

I can’t see the cut of meat that my recipe suggests on your website.

Not a problem. Please tell us your requirements or the cut you want and our butcher will prepare it for you.

Your prices are displayed in kilos, do I have to order in kilos?

No, you may order whatever amount you wish, in Ilbs, or kilos, just as you would in a butchers shop. We have to display our prices in kilo’s by law.

Can I set up a standing order?

Yes, you may choose to have a regular weekly, fortnightly or monthly order to suit your needs.

how to place your order

by phone:

01353 778723

by email:

orders@naturally-yours.co.uk

by letter:

Naturally Yours

Horse & Gate

Witcham

Ely, Cambs

CB6 2AA

how to pay for your order

debit or credit card:

We’ll take your details when you call, or we’ll call you if you’ve placed your order by email or post. And please, whatever you do, don’t send us your card details by email.

cheques:

Debit or credit cards are preferred, but we will accept cheques on delivery. Please make cheques payable to "Naturally Yours Organics Ltd".

cash:

We do not accept cash as it presents an avoidable hazard to you and the driver.